View Full Version : installation problem - no stats displaying


kcm
05-24-2005, 06:03 AM
Having used the demo version I was impressed and decided to purchase the full version software.

Upon installing onto my Unix server I am no longer receiving any stats info?

Could someone please help me get this great program running again.
All have been uploaded and CHMOD to the correct (as stated) settings.
I can run both .php and .cgi versions if necessary.

I have pasted the javascript into the necessary pages.
I think the only issue may be that I have not (if needed) altered any of the .cgi files to reflect my server paths.

:banghead:

Jafo
05-24-2005, 01:49 PM
Well, if you had the demo running, the only thing you needed to do was upgrade the windows application (could have left the script and HTML alone).

First thing I would check is the settings you have in the client, then, if you are sure those are correct, I would need you to send me a link to a test page so I could see.

kcm
05-24-2005, 03:08 PM
Thanks for the reply.
However I had stopped using the Demo and moved to a different Hosting Company before I then purchased the full version.

The URL the checkout is: http://64.202.179.50/cgi/kcm/cgi-bin/cp-app.cgi

Jafo
05-24-2005, 03:39 PM
Getting a server error at:

http://64.202.179.50/cgi/as/as2.cgi

Make sure you uploaded in ASCII and not AUTO or Binary and make sure your path to Perl is correct.

You may find more information in your servers error log.

Jafo
05-24-2005, 03:41 PM
Also, make sure your as directory is NOT CHMOD 777.

kcm
05-25-2005, 06:57 AM
I have checked the same link and I get "nothing to parse" on the page?
Does this help to resolve this problem.

Jafo
05-25-2005, 01:32 PM
Well, do you get stats now?

kcm
05-26-2005, 06:49 AM
I still get nothing?
Does "nothing to parse" mean anything?

Jafo
05-26-2005, 04:33 PM
Nothing to parse is what you should get. Are you sure you entered the setting correctly in the application? What did you enter (except password)?

kcm
05-27-2005, 07:22 AM
settings;
user name: jason
password: *******
paths to cgi: http://64.202.179.50/cgi/as/
paths to noncgi: http://64.202.179.50/as/

Jafo
05-27-2005, 01:49 PM
http://64.202.179.50/as/

Doesn't seem to exist.

kcm
06-01-2005, 08:30 AM
settings now read:
settings;
user name: jason
password: *******
paths to cgi: http://www.storeone.net/cgi/as/
paths to noncgi: http://www.storeone.net/as/

Jafo
06-01-2005, 01:56 PM
http://www.storeone.net/cgi/as/as2.cgi - 500 error again..

kcm
06-01-2005, 02:05 PM
my mistake:
http://www.storeone.net/cgi/as/cgi-bin/as2.cgi

still getting "nothing to parse"

kcm
06-15-2005, 01:45 PM
Any chance of a reply to the last post?
Would really like to get the program running.

Jafo
06-15-2005, 02:34 PM
So what do your settings now read?

kcm
06-15-2005, 03:26 PM
http://www.storeone.net/cgi/as/cgi-bin/
http://www.storeone.net/as/noncgi/

Jafo
06-15-2005, 03:33 PM
Are you still testing this one this page?:

http://64.202.179.50/cgi/kcm/cgi-bin/cp-app.cgi

If so, that will not work. The code must be on a page that is within the same domain as in the settings.

In otherwords, the page must exist somewhere off of www.storeone.net. Java does not allow you to execute scripts located on another domain from the page you are executing it from, it is a security issue.

kcm
06-15-2005, 03:45 PM
No the javascript in within the correct page. using http://www.storeone.net/

kcm
06-15-2005, 03:46 PM
I get asapplet no inited [U]on the foot of my browser?

kcm
06-15-2005, 03:47 PM
this is what is in my source code.

<SCRIPT LANGUAGE=javascript>var mode = "cgi"; var theURL = "http://www.storeone.net/cgi/as/cgi-bin/";
var nonCGI = "http://www.storeone.net/as/noncgi/"; </script>
<SCRIPT LANGUAGE=javascript src="http://www.storeone.net/as/noncgi/as2.js"></script>

Jafo
06-15-2005, 03:50 PM
Hmm, maybe that page is in frames and I dont see it, but I do not see any javascript in http://www.storeone.net/ at all?

kcm
06-15-2005, 03:54 PM
I am actually using a redirect. use this link to view:
http://www.kingcat.co.uk
when this page loads you will see what I mean.

Jafo
06-15-2005, 03:56 PM
Again, you cannot pull the javascript from a domain that it is not located in. Install the files on the kingcat.co.uk server and adjust your settings accordingly.

kcm
06-15-2005, 03:57 PM
take a look:
http://www.storeone.net/cgi/kcm/cgi-bin/cp-app.cgi

I know I works because it worked fine prior to the purchase!!!
Jafo are you there... Help!!!!!!!!!!!!

Jafo
06-15-2005, 04:08 PM
The only other thing it can be is your username and password must be incorrect.

kcm
06-15-2005, 04:13 PM
No, they are correct.
What does "Applet asapplet notinited" mean in my browser?

Jafo
06-15-2005, 04:24 PM
Do you get this same problem in firefox? I get no error when I view your site in FF.

kcm
06-15-2005, 04:34 PM
No - then again I don't see this message in Opera either?

Jafo
06-15-2005, 04:36 PM
Well, when are you getting stats when you use these browsers?

kcm
06-15-2005, 04:38 PM
I am not getting stats at all.
As far as I can tell all settings are correct. Just thought you might know something I don't.?

Jafo
06-15-2005, 04:44 PM
There is some sort of security exception. I am not sure if you are using some sort of apache redirect or whatever, but as you can see by viewing this forum (which has AS installed in it) this error should not happen. I did a search on the error and came up with reams of info:

http://www.google.com/search?q=%22applet+notinited%22&hl=en&lr=lang_en&client=firefox-a&rls=org.mozilla:en-US:official&start=0&sa=N

kcm
06-15-2005, 04:50 PM
Jafo - thanks it is now working.
The first link in the search gave the answer.

Best Regards.
Jason.

Jafo
06-15-2005, 05:09 PM
If you dont mind sharing, what was the answer?

kcm
06-16-2005, 03:46 PM
Yes, of course. It was an upload error.
I had not uploaded the js class files in binary mode.

quoted "make sure that when you upload the .class file, the ftp client is set to binary transfer and not ascii (which is what you want for java and html files). "

Jafo
06-16-2005, 03:48 PM
Ahh yeah, forgot about that. It is somewhat server specific, some servers handle it fine in ASCII, some don't.